Privacy Statement

1) Data Protection at a Glance

General information:
The following information provides a clear and simple overview of what happens to your personal data when you visit our website. Personal data is any information that can identify you. Please find more detailed information on data protection in the following paragraphs.

Data Collection on Our Website:
Who is responsible for data collection on this website
The provider of the website accounts for the processing of data on this website. Please find the contact details of the responsible controller in paragraph 2 of this Privacy Statement.

How we collect your data:
Your data is collected when you communicate it to us. You may enter information about you in a contact form, for example.
Other information is automatically collected by our IT systems when you visit our website. This includes mainly technical data (e. g. the Internet browser you use, your operating system, or the time when you view a page). This data is automatically collected as soon as you access our website.

How we use your data:
Part of the data we collect is used to ensure that our website runs smoothly. Other data can be used to analyse your behaviour as a user.

Your rights related to your personal data:
You have the right to obtain information free of charge on the origin, recipient and purpose of your personal data that we store at any time. In addition, you have the right to demand rectification, blocking or deletion of this data. You also have the right to lodge a complaint with a supervisory authority.
Analytical Tools and Third-Party-Tools

When you visit our website, your surfing behaviour may be statistically evaluated. For this purpose we use cookies and so-called analytical programmes. Usually, the analysis of your behaviour is anonymous; i. e. there is no trace back to you. You can object to being analysed or prevent such analysing by avoiding the use of certain tools. Here we refer to the paragraph “Third-Party-Modules and Analytical Tools” of our Privacy Statement for further information.
You can object to this type of analysing. Your options how to raise an objection are given in this Privacy Statement.

2) General Information and Mandatory Information

Data Protection:
The providers of these websites take the protection of your personal data very seriously. We treat your personal data confidentially and comply with the legal provisions on data protection as well as with this Privacy Statement.
When you are using this website, various data related to your person are collected. Personal data is any information that can identify you. In this Privacy Statement we explain what kind of data we collect and to what end we use it. It also explains how and for what purpose we use it.

We want to point out that data transmission over the Internet (e. g. communication via e-mail) can bear a safety risk. It is not possible to fully protect your data from third-party access.

Information on the Responsible Body:
The controller for data processing on this website is:

FELIX KOCH OFFENBACH Couleur und Karamel GmbH
represented by the managing director Mr. Felix Koch
Lindenstrasse 70
63071 Offenbach am Main
Phone: +49 69-98 54 20 0

The controller is a natural or legal entity that decides individually or jointly with others on the purposes and means of processing personal data (e.g. names, e-mail addresses, or similar).

Your confidence means a lot to us. Therefore, we strive to provide you with information on the processing of your personal data at any time. If you have any questions left unanswered by this Privacy Statement or if you wish to receive more detailed information on a certain issue, please refer to our data protection officer.

Contact Details of our Data Protection Officer
FELIX KOCH OFFENBACH Couleur und Karamel GmbH
Data Protection Officer
Lindenstrasse 70
63071 Offenbach am Main

Withdrawal of Your Consent to Data Processing:
Many data processing jobs may only be performed provided you have given your express consent. You may withdraw your consent at any time. All you need to do is to send an informal e-mail to our data protection officer. The withdrawal will not affect the legitimacy of data processing up to the time of your withdrawal.

SSL- or TLS-Encryption:
This website is using SSL- or TLS encryption to safeguard and protect the transmission of confidential contents such as orders or enquiries that you address to us as the provider of this website. You will recognise that an encrypted connection is used when the address bar of your browser changes from “http://” to “https://” and displays a lock symbol.
When SSL- or TLS-encryption is activated, the information you are transmitting to us cannot be read by third parties.

Information, Blocking, Deletion:
You have the right to ask for information on your personal data stored, their origin and recipients and the purposes of data processing, and, if applicable, the right to rectification, blocking or deletion of this data in accordance with the applicable legal provisions at any time free of charge. You are free to contact our data protection officer using the above postal or e-mail address at any time.

Right to Portability:
You have the right to have data that we are automatically processing with your consent or in the fulfilment of a contract, transferred to you or a third party in a common, machine-readable form. If you wish to have the data transferred directly to another controller, we will only do so if this is technically feasible.

Objection to Advertising E-Mails:
We object to the usage of contact details disclosed in accordance with legal obligations for the purpose of sending unsolicited advertising or information materials. The providers of this website expressly reserve the right to take legal action in the event of sending unsolicited advertising information such as spam e-mails.

3) Data Collection on Our Website

Our Internet pages partly use so-called cookies. Cookies are not harmful to your computer and do not contain any viruses. Cookies serve to improve your experience with our website in terms of user-friendliness, effectiveness and safety. Cookies are small text files that are kept on your computer and stored in your browser.

We mostly use session cookies. They will automatically delete on terminating your visit. Other cookies remain on your end device until you delete them. These cookies enable to identify your browser when you come to see our website again.
You can adapt the settings of your browser so that you will be informed about the placing of any cookies and can opt to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in general or in certain cases as well as to activate the automatic deletion of cookies when you close the browser. When cookies are turned off, the features of the website may not fully be available.

Cookies which are required for the execution of the electronic communications process or for the provision of defined functions you chose (e. g. shopping basket function) are stored on the basis of Article 6 paragraph 1 lit. f GDPR. The provider of the website has a legitimate interest in retaining cookies for the purposes of providing their services in a technically smooth and optimised manner. Insofar as other cookies (e.g. cookies used to analyse your surfing behaviour) will be stored, they are separately treated in this Privacy Statement.

Server Log Files:
The provider of these web pages automatically collects and stores information in server log files that your browser automatically transmits to us:
• details on the type of browser and the version used
• user operating system
• user Internet service provider
• user IP address
• date and time of access
• websites from which the user’s system gets to our Internet site
• websites called by the user’s system via our website

This data is not merged with other data sources.
Here data processing is based on Article 6 paragraph 1 lit. b GDPR allowing the data processing for the purposes of contract performance or in order to take measures prior to entering into a contract.

Contact Form:
If you use our contact form for enquiries we will store the details you entered in the enquiry form including the contact data entered for the processing of your enquiry and for the case of any subsequent queries. We will not pass this information on without your consent.

Therefore, the data you entered in the contact form will only be processed when you have given your consent (Article 6 paragraph 1 lit. a GDPR). You may withdraw your consent at any time. All you need to do is to send an informal e-mail to us. The withdrawal will not affect the legitimacy of data processing up to the time of your withdrawal.

The details that you entered in the contact form remain with us until you request their deletion, withdraw your consent to their retention, or the purpose for keeping the data ceases to exist (e.g. when the processing of your enquiry is completed). Mandatory legal provisions – in particular retention times – remain unaffected.

4) Plugins and Tools

Google Web Fonts:
This web page uses Web Fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web Fonts to your browser cache to display texts and fonts properly.
For this purpose the browser you are using must connect to the servers of Google. This gives Google the information that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing display of our online presentation. This represents a legitimate interest in the meaning of Article 6 paragraph 1 lit f GDPR.

If your browser does not support Web Fonts, a standard font of your computer will be used.
For further information on Google Web Fonts please refer to and to Google’s Privacy Policy:

Google Maps:
This website uses Google Maps through an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
If you want to use the functions of Google Maps, it is necessary to save your IP address. Usually, this information is transmitted to and stored in a server of Google located in the USA. The provider of this website has no influence on this data transmission.

Google Maps is used in the interest of an appealing display of our online presentation and easily finding the locations given in our website. This represents a legitimate interest in the meaning of Article 6 paragraph 1 lit f GDPR.
For further information on how user information is treated please refer to Google’s Privacy Policy:

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